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SMG 10.6.3-2 valid emails marked as spam

  • 1.  SMG 10.6.3-2 valid emails marked as spam

    Posted Jul 27, 2017 06:42 AM

    Hello! Need help.

    I upgraded SMG 10.6.2-7 to 10.6.3-2 version and after that a lot of valid emails are marked as spam.
    For example gmail.com and emails from our country domains. SMTP message audit logs says that the email is marked as spam, so changing suspected spam scores won't help. Also, URL reputation filtering is disabled and my IPs don't have negative reputation (Symantec Mail Security Reputation).

    Any ideas? Is it some kind of bug?

    My problem is very similar to this: https://www.symantec.com/connect/forums/messaging-gateway-1060-7-classifying-valid-emails-spam

    Thanks