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  • 1.  SMG 8340 applianace and upgrade to ver 10.6

    Posted Nov 27, 2016 08:57 AM

    Hi all,

    We have an applinace 8340 bought on November 2011. We like to upgrade SW from ver 10.5.4-4 to 10.6.x. The Release notes for 10.6 at part of Supported platforms mentions that "All supported hardware versions: 8380 purchased after March 2010, 8360purchased after March 2010, and 8340 purchased after September 2010" and in Unssuported platforms "Hardware platforms 8220, 8240, 8260, 8320, and 8340 (PowerEdge 860, R200,and R210 versions) purchased on or before June 2011.". It means that our platforms is ready for upgrade. But when we apply "update check" the message appeares on the screen that the HW is unssuported for that update. Can I do this upgrade? Is it safe to do it or is there any possibilty to exactly find out if our HW is ok or not? Thank for your advice.



  • 2.  RE: SMG 8340 applianace and upgrade to ver 10.6

    Posted Dec 01, 2016 08:53 PM

    Hi

    As a recommendation use at least a Virtual SMG , here you have best practices related to it: https://support.symantec.com/en_US/article.TECH165030.html   , you can use the same license from the physical appliance to activate the virtual appliance.

    The big issue is that you are running a Server with an expired warranty, even if you are able to update to 10.6.x the appliance is at risk and your email flow as well.

     

    Best Regards