Endpoint Protection

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  • 1.  Socar not detected by SONAR

    Posted Sep 14, 2015 04:25 AM

    Hello everyone,  I am currently testing SONAR with socar.exe. Socar was detected as a risk when executed under any other location besides "C:\Program Files" and "C:\Program File(x86), Can anyone help to explain why socar is not detected under "C:\Program Files" and "C:\Program File(x86)? Thanks!!



  • 2.  RE: Socar not detected by SONAR

    Posted Sep 14, 2015 01:54 PM

    Do you have some sort of exception in place for those locations that you can confirm?



  • 3.  RE: Socar not detected by SONAR

    Posted Sep 14, 2015 06:25 PM

    it's a new environment, SEPM and  the SEP clients were just installed, there's no exception as I checked on both SEPM console and SEP client. I was using ProcessMonitor to monitor Socar, found that it took the same actions under any location. 



  • 4.  RE: Socar not detected by SONAR

    Posted Sep 15, 2015 12:31 AM

    Note that if the "Show alert upon detection" configuration is unchecked, then no on-screen pop-up will be displayed.  Check the Proactive Threat Protection logs to see if an event was triggered by socar.exe.  The action taken to the socar.exe file (quarantined, log only, and so on) depends on the SEP client's configured policy.



  • 5.  RE: Socar not detected by SONAR

    Posted Sep 15, 2015 03:47 AM

    Thanks Still, I've checked about AV and NTP log, no event logged for "C:\Program Files" and "C:\Program File(x86)", however for other location when I executed socar, there will be a risk prompted and the event will be logged.



  • 6.  RE: Socar not detected by SONAR

    Posted Sep 15, 2015 07:57 AM

    Hi George_Ge,

    Many thanks for the post.  I will look into this and let you know.

    Here are some articles that may help when testing SEP's components in general:

    Download the Socar.exe test file to verify that SONAR works correctly
    Article URL: http://www.symantec.com/docs/TECH216647
     

    How to test SEP 12.1 components for functionality
    https://www-secure.symantec.com/connect/articles/how-test-sep-121-components-functionality

    With thanks and best regards,

    Mick



  • 7.  RE: Socar not detected by SONAR
    Best Answer

    Posted Sep 22, 2015 05:44 AM

    Hi George_Ge,

    Many thanks for your patience.  I have confirmed that this behavior is by design.  The socar.exe tool will not be detected when run in program files folders.  For any other folder a "SONAR.Heuristic.121" event will be triggered when this tool is run.

    Hope this helps!  &: )

    Mick

     



  • 8.  RE: Socar not detected by SONAR

    Posted Sep 22, 2015 09:22 PM

    Thanks Mick, noted, Thanks a lot!



  • 9.  RE: Socar not detected by SONAR

    Posted Sep 23, 2015 08:09 AM

    Glad to help!  &: )