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  • 1.  Software update installation schedule clarification

    Posted Jan 25, 2017 11:00 AM

    I'm reading some conflicting information about the software update plug-in policies, and I hope that someone here can clarify something for me.

    If I have a custom Software Update Plug-in Policy with an installation schedule of only Mondays,  midnight-8am, and 3pm-midnight, and the targeted client fails to install a software update in that window,when will the update try to install again?  Will the next attempt to install the patch be the next day, or will the next attempt be the schedule in the Default Software Plug-in Policy, or none of the above?  I'm very confused what happens when a patch does not install on its initial schedule.

     

    Thanks!

    Mike



  • 2.  RE: Software update installation schedule clarification

    Posted Feb 01, 2017 11:13 AM

    Good Morning Mike,

    If your schedule is to only run the Software Install Cycle Mondays and it does not install during the specific windows on the first try it will wait until the next Monday to try again to install, As long as there is no end date specified.



  • 3.  RE: Software update installation schedule clarification

    Posted Feb 02, 2017 05:23 PM

    Thank you for the response Christina!

     

    From TECH41865:

    To reiterate the Client failing to run on the Schedule; Example: Software Update Task/Policy is set to run at 3am tonight. However, they miss the run due to client needing a reboot, being turned off or unable to get the Policy/Package in time. The Default Software Update Policy schedule will be the next attempted run, and if that run process fails; the next run is ASAP regardless of any schedule defined by Patch Management.

     

    This reads like if my patches fail to install Monday evening, then they will try on the weekend (my Default policy is set for weekends), and if that fails, the patch will attempt to install the next time the client checks in (ASAP).  Which is what I want it to do, but you are saying it will only install on Monday evening.    Have I misinterpreted TECH41865?