Endpoint Protection

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  • 1.  Some SEPM logs are not forwarding to Syslog

    Posted Jan 31, 2017 06:37 AM

    Hi There,

     

    I'm using SEPM 12.1.6, we did update recently, and found "insufficient disk space" logs are not being forwarded to Syslog server from which we are able to fetch the clients which are running on low disk space(because of which SEP clients can't perform updates or scans), and i verified all the log forwarding settings which seems normal. Only "insufficient disk space" logs are not being forwarded, remain all logs are being forwared to Syslog, can anyone please help me how to fix this problem? 

    Thanks,

    Phani.



  • 2.  RE: Some SEPM logs are not forwarding to Syslog

    Posted Jan 31, 2017 11:17 AM

    Do you have clients sending the Syslog log info to the SEPM? And do you have the Client Activity Log being sent to syslog? This should include all events, fatal to info.



  • 3.  RE: Some SEPM logs are not forwarding to Syslog

    Posted Jan 31, 2017 05:04 PM

    Do you see the same logs in the SEPM ? if yes then goto to admin tab and select server tab. select the site name and select configure external logging. have all the severity of logs (Fatal to info) from the Client Activity Log being sent to syslog.

    External logging.JPG



  • 4.  RE: Some SEPM logs are not forwarding to Syslog

    Posted Feb 01, 2017 12:41 AM

    Yes Brian, client are sending logs to SEPM, and we are able to see those logs in SEPM console also, but the we are not getting those logs in Syslog, only a portion of logs seems missing, I did verify the "Log Filter", and found no checkbox left unchecked. 

    Thanks,

    Phani.



  • 5.  RE: Some SEPM logs are not forwarding to Syslog

    Posted Feb 01, 2017 01:12 AM

    Hi Praveen, I've verified the Log fileter setting, and found no check box left unchecked.

    Thanks,

    Phani.



  • 6.  RE: Some SEPM logs are not forwarding to Syslog

    Posted Feb 01, 2017 04:08 PM

    Then I belive there is nothing else is left for us to look in SEPM. I guess your Syslog server is doing some smart filtering please check with the cocerned team.