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  • 1.  Spam mails not seen in the logs

    Posted Mar 01, 2017 03:19 AM

    Hello All,

    We have a policy set that whenever a mail is detected as a Spam mail, the subject of the mail will be appended wit a tag "[SPAM]". This is in a POC stage, and we have received upto 17 Spam mails.

    My query is that where can i find the logs for the SPAM mails?

    I have viewed the SPAM> Quarantine> Spam mails but it is completely empty.

    Could anyone suggest where can I find the logs for the spam mails?

     



  • 2.  RE: Spam mails not seen in the logs

    Posted Mar 01, 2017 07:23 PM

    Hi Sayand,

    have you checked the "Message Audit Logs"? If you search for the sender or recipeint you should be able to get the logs about the messages to investigate what happend to the message in accordance to the policy.

    Thanks,

    toby