Messaging Gateway

 View Only
  • 1.  Spam Quarantine login URL changes by itself

    Posted Mar 15, 2010 10:42 AM
    I have set the URL to be http://server:41080/brightmail/

    A user complained to me that they could not access the quarantine via the email they received this morning

    When looking at the email it showes the link as https://server.domain.com:41443/brightmail

    The gateway device is an 8300 and is at version 8.0.2-12.  It has actually done this a couple times in the past.

    This device is only about a year and a half old.

    the bads news is that it changes on its own, the good news is that it has cut donw on so much spam that users very raley have to go to the quarantine.

    Is there a log  I can search to see when it changed and why?


  • 2.  RE: Spam Quarantine login URL changes by itself

    Posted Mar 15, 2010 12:32 PM
    I think this happens if you save any other configuration related to Control Center.  I will check to let you know if it still occurs in 9.0.0-20.

    Regards,

    Adnan


  • 3.  RE: Spam Quarantine login URL changes by itself

    Posted Mar 16, 2010 01:57 AM

    I just tested and noticed that the issue occurs in 9.0.0-20 as well.  If you click Save on Edit Host Configuration page (Administration > Configuration > Hostname > Edit) even without changing anything, the "Spam Quarantine login URL" setting reverts back to the default of "https://<hostname>:41443/brightmail".

    Now you know why it changes :)

    Regards,

    Adnan