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  • 1.  Spam Server being blocked by Messaglabs

    Posted Dec 12, 2017 07:31 AM

    Good Day,

     

    Our SpamExperts servers are being blocked by messagelabs for some reason, we urgently need these unblocked and whitelisted as clients in our hosted exchange environement are unable to send important emails to clients using messagelabs.

    Is there a support line or portal that we can use to escalate?



  • 2.  RE: Spam Server being blocked by Messaglabs

    Posted Dec 13, 2017 08:12 AM

    Submit a sample of the email that's getting blocked to:

    investigation@review.symantec.com 

    http://www.symantec.com/docs/TECH82881