Aniket, when I right-click and go to select "Delete", the option to Delete is ghosted, so that won't do what I wanted it to do. It's listed, but without a green dot on the shield. I have confirmed that it is installed, and the shield shows up on the server (which HAS a green dot on the shield in the taskbar).
Mithun, I don't think I want to do this because it will ask for all of the database information again and will re-initialize the database. This isn't what I really want to do, there's too much sensitive information here (I have all the database connection information, but is it safe to do so without losing or wiping out any of the existing settings?)
Happytohelp, I don't think I need to call technical support for this one, as I haven't narrowed down what the specific problem is.
The message on the Information page says, "The Network Threat Protection component has a product patch to apply", yet we are not using Network Threat Protection. It doesn't seem to be behind in virus definition updates or scanning on schedule, so I can't understand why I'm getting a message to restart.