Workspace Streaming

 View Only

  • 1.  STE Errors

    Posted Feb 02, 2011 04:23 PM

    Greetings All,

    We are having some reoccuring errors with our SWS Server and I was curious if anyone has any ideas or similar issues?  Every few days we notice that in out SWS Server, the STE Engine is down and we have to force it to restart again.  The lasterror.log is showing the following:



    ============================
    Product Version: awe_6.2.0.924
    ============================

    2010-11-19 09:07:47,280 org.apache.xmlrpc.XmlRpcException : Failed to create input stream: Connection refused: connect[ErrorLocation: ] [OriginRequestID: ]

    ============================
    Product Version: awe_6.3.1.53
    ============================

    2010-11-19 09:38:39,232 org.apache.xmlrpc.XmlRpcException : Failed to read servers response: Connection refused: connect[ErrorLocation: ] [OriginRequestID: ]

    ============================
    Product Version: awe_6.3.1.53
    ============================

    2011-01-26 14:42:47,487 Cannot find message associated with key '-4092'[ErrorLocation: STE on ALTIRISSVS:812] [OriginRequestID: STE on ALTIRISSVS]
    2011-01-26 14:43:05,625 Cannot find message associated with key '-4092'[ErrorLocation: STE on ALTIRISSVS:813] [OriginRequestID: STE on ALTIRISSVS]
    2011-01-26 14:46:04,752 Cannot find message associated with key '-4092'[ErrorLocation: STE on ALTIRISSVS:814] [OriginRequestID: STE on ALTIRISSVS]
    2011-01-26 14:46:41,557 Cannot find message associated with key '-4092'[ErrorLocation: STE on ALTIRISSVS:815] [OriginRequestID: STE on ALTIRISSVS]
    2011-01-26 14:47:59,090 Cannot find message associated with key '-4092'[ErrorLocation: STE on ALTIRISSVS:816] [OriginRequestID: STE on ALTIRISSVS]
    2011-01-26 14:51:25,299 Cannot find message associated with key '-4092'[ErrorLocation: STE on ALTIRISSVS:817] [OriginRequestID: STE on ALTIRISSVS]
    2011-01-26 15:09:05,072 Cannot find message associated with key '-4092'[ErrorLocation: STE on ALTIRISSVS:818] [OriginRequestID: STE on ALTIRISSVS]
    2011-01-26 15:09:12,133 Cannot find message associated with key '-4092'[ErrorLocation: STE on ALTIRISSVS:819] [OriginRequestID: STE on ALTIRISSVS]
    2011-01-26 15:35:17,480 Cannot find message associated with key '-4092'[ErrorLocation: STE on ALTIRISSVS:820] [OriginRequestID: STE on ALTIRISSVS]
    2011-01-26 21:40:08,419 Cannot find message associated with key '-4092'[ErrorLocation: STE on ALTIRISSVS:821] [OriginRequestID: STE on ALTIRISSVS]
    2011-01-27 17:37:40,888 Unable to delete package QuickTime and iTunes 9.2.1. Package is still loaded and active in some server groups.[ErrorLocation: STE on ALTIRISSVS:938] [OriginRequestID: STE on ALTIRISSVS:937]
    2011-01-27 17:38:48,764 Invalid status Request. Unable to change package QuickTime and iTunes 9.2.1 from status PACKAGE_DISABLING_ON_STS to status PACKAGE_ON_BE_ONLY.[ErrorLocation: STE on ALTIRISSVS:949] [OriginRequestID: STE on ALTIRISSVS:948]
    2011-01-27 17:38:55,794 Invalid status Request. Unable to change package QuickTime and iTunes 9.2.1 from status PACKAGE_DISABLING_ON_STS to status PACKAGE_ON_BE_ONLY.[ErrorLocation: STE on ALTIRISSVS:951] [OriginRequestID: STE on ALTIRISSVS:950]
    2011-01-27 17:39:30,599 Unable to delete package QuickTime and iTunes 9.2.1. Package is still loaded and active in some server groups.[ErrorLocation: STE on ALTIRISSVS:960] [OriginRequestID: STE on ALTIRISSVS:959]
    2011-01-27 17:40:41,397 Invalid status Request. Unable to change package QuickTime and iTunes 9.2.1 from status PACKAGE_DISABLING_ON_STS to status PACKAGE_ON_BE_ONLY.[ErrorLocation: STE on ALTIRISSVS:976] [OriginRequestID: STE on ALTIRISSVS:975]
    2011-01-28 09:40:51,753 Cannot find message associated with key '-4092'[ErrorLocation: STE on ALTIRISSVS:2071] [OriginRequestID: STE on ALTIRISSVS]
    2011-01-31 04:37:42,451 Cannot find message associated with key '-4092'[ErrorLocation: STE on ALTIRISSVS:2198] [OriginRequestID: STE on ALTIRISSVS]

     

    Thanks All!



  • 2.  RE: STE Errors

    Posted Feb 15, 2011 05:19 PM

    The lasterror.log won't always reveal enough information, for the STE (Streamlet Engine) you will need to look into dci_all.log to find out what was happening before the STE stopped responding.

    In the Workspace Streaming Console you can configure the components (STE, Launch Server, Streaming Server) to auto re-start, and configure the Management Agents on the system to monitor the health of the servers under the Auto Recovery category.