Endpoint Protection

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  • 1.  Still infected virus in windows XP

    Posted May 05, 2017 01:16 AM

    Hi,

     

    i was facing with malware continuosly in windows XP machine. i have done mutliple troblueshooting both client and server side. please help me out.

    it is showing scantype Defwatch



  • 2.  RE: Still infected virus in windows XP

    Posted May 05, 2017 01:16 PM

    This has been a known issue/false positive with SEP for a long time. Please see this link for all the info/workaround:

    http://www.symantec.com/docs/TECH102953



  • 3.  RE: Still infected virus in windows XP

    Posted May 09, 2017 04:41 AM

    Hi ravim,

    Can you provide a screenshot of the logs?  What is being detected, as what?

    Many thanks in advance!

     



  • 4.  RE: Still infected virus in windows XP

    Posted May 10, 2017 05:48 AM

    Hi ravim,

    Just a ping to see if you were able to resolve this? The thread is still marked "needs solution." 



  • 5.  RE: Still infected virus in windows XP

    Posted May 10, 2017 06:14 AM

    Hi Mick,

     

    Now it is not infected with virus. Thanks for the help....