Endpoint Protection

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  • 1.  Still problem with LiveUpdate not changing 2009-12-31

    Posted Jan 21, 2010 08:14 AM
    Hi there

    I performed the instruction here on the Endpoint Manager to download the LiveUpdate 3 times.
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2010011512020748

    However, when I check the Latest Manager version it still say 2009-12-31.

    Any ideas?

    Also I update the policy on the client, still with the old date.


  • 2.  RE: Still problem with LiveUpdate not changing 2009-12-31

    Posted Jan 21, 2010 08:22 AM

    Hi Leef,

    did you already try to do the manual installation of the patch?

    Its explained in the same article you posted.

    best regards

    Dominik



  • 3.  RE: Still problem with LiveUpdate not changing 2009-12-31

    Posted Jan 21, 2010 08:36 AM

    When I run the patch it says 'Unable to apply this patch to the server' ?



  • 4.  RE: Still problem with LiveUpdate not changing 2009-12-31

    Posted Jan 21, 2010 08:44 AM
    Hi Leef

    We are all getting the same problem with the Patch, the silence from Symantec Guys suggest they have no idea why....

    Regards


  • 5.  RE: Still problem with LiveUpdate not changing 2009-12-31

    Posted Jan 29, 2010 10:56 AM
    actually, I am not from Symantec, if you are talking of me as "symantec guy" :D

    We have one customer using the LUA who is facing this issue, too.
    Currently I am working with symantec tech support on that problem...no solution yet.