IT Management Suite

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  • 1.  Stop portal from sending software request emails

    Posted May 25, 2017 08:57 AM

    Our help desk uses the portal site to install approved software for users, but if they add a comment by mistake into the comment box it ends up sending an email to pretty much our entire IT dept, is there a way to turn those emails off?
     



  • 2.  RE: Stop portal from sending software request emails
    Best Answer

    Broadcom Employee
    Posted May 25, 2017 10:18 AM

    There is "Profile" section on "Software Portal" page for each account logged in there, and there are options about email sending.

    Each account email.jpg



  • 3.  RE: Stop portal from sending software request emails

    Posted May 25, 2017 10:37 AM

    Thanks was hoping there was a mass way to make sure nobody had that box checked but will have to email it out.