Hi All -
A User in my office found some trojan virus/malware on his PC(Windows XP SP3). It was something that looked like it was another AV software claiming he had viruses, likely to prompt him to goto a website to "buy" the software.
He ran both Endpoint Protection & Spybot to rid the malware. When he rebooted his pc, he is stuck at the Windows dialog. He types in his userId & then password, the dialog looks as though he is logging into our network & then immediately is prompted with the same Windows startup Logon diolog box. We have tried to start in Safe Mode with the same results.
Short of wiping his HD clean & starting from scratch - can we do anything to get past the windows dialog box?
Can I create some sort of boot disk from another PC with Endpoint Protection?
Any help would be greatly appreciated.
Rob