Endpoint Protection

Hi,

I have a problem wierd, when I deployu my package on desktop, laptop no problem, but some surface after the installation the wi-fi stop working.

After investiging I found when I installed the options firewall with will be installed on the hard drive I have no problem, but If and I don't know why surface install this way with entire feature will be installed on the hard drive the wi-fi stop working.

I have adress IP I can ping from a other pc but can login on the domain or go to internet don't work.

Any idee Why

Windows 10 enterprise, sep 14.0.2415 and if I change manually to installed to the hard drive it work, but I put a package for all my pc and exetp for the surface everything is fine

Thx

See if it's related to this same issue:

https://www.symantec.com/connect/forums/sep-14-mp2-losing-wifi-laptop

...and the resolution, which is to the EAPOL protocol:

https://www.symantec.com/connect/forums/sep-14-mp2-losing-wifi-laptop#comment-11879791

Hi,

Not exactly, in my case the firewall is installed but my policy is deactivated, we don’t use firewall, it installed just in case we need to enable for future.

But I found If I remove the firewall, everything work, if I reinstall with the first options everything is fine, but If I installed with the second options the wireless fail.

I'm pretty sure is a bug with windows 10 and the last sep 14.0.2415 and it valid only for the surface pro 4 here.

My laptop or desktop don't have problem.

It like when we installed the SEP the second choice is activate by default, I remove and reinstall with the first options and everything is fine

Thx

Probably best to get a support case opened up.

-Brian