Endpoint Protection

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  • 1.  Symantec 12.1.6 service embedded database problem

    Posted Apr 18, 2016 10:17 AM

    Hello,

    I have a problem with symantec endpoint protection manager 12.1.6

    After installing this version I noticed that the embedded database service crashes and remains in the starting state and the server becomes nonfunctional, I reinstall the symantec server again but the problem remains, and the empbedded database service crashes again

    Could you please help me

    Thanks

    Remarque : OS: 2012 Server R2



  • 2.  RE: Symantec 12.1.6 service embedded database problem

    Posted Apr 18, 2016 10:20 AM

    Can you check the scm-server-0.log file?

    You can enable additional debugging as well:

    Debugging Symantec Endpoint Protection Manager

    Also, please run the SymDiag tool on it to do additional error checking:

    Download SymDiag to detect Symantec product issues