Endpoint Protection

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  • 1.  Symantec AntiVirus 10.x remove Tool?

    Posted Jan 22, 2010 11:05 AM
    Hello,

    i have to Update a lot of Clients (>1800) from Symantec AntiVirus 10.1.x to 10.1.9 and i think that some Clients will get an problem with the remove  of the old version.
    I know that it is possible to remove the Client software manually, but this is a lot of work. Do you have an Tool to remove the Client installation?
    Or have i to write my own script to remove all the registry keys and all the other entries and files....

    Thank for your help.



    regards
    Kai S


  • 2.  RE: Symantec AntiVirus 10.x remove Tool?
    Best Answer

    Posted Jan 22, 2010 11:33 AM
    You will need to open a case with support to get the Cleanwipe tool. For faster response, use the online portal to open a case.

    http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080514162318EN&selected_nav=1&pvid=

    Thomas