Endpoint Protection

 View Only
Expand all | Collapse all

Symantec AV Corporate 10.1 no longer updating

Migration User

Migration UserJul 25, 2013 09:28 AM

  • 1.  Symantec AV Corporate 10.1 no longer updating

    Posted Jul 18, 2013 12:36 PM

    I know that Symantec AV Corporate 10.1 has hit the EOL, but it's been updating.  Well I just noticed our two servers are behind by about a week and when I attempt to update, it's says I have the latest version.  I just like to get confirmation that you can no longer get virus def updates for version 10.1 before I request approval to upgrade to the latest version.



  • 2.  RE: Symantec AV Corporate 10.1 no longer updating

    Trusted Advisor
    Posted Jul 18, 2013 12:40 PM

    Hello,

    Correct. SAV 10 is a End of Support Life (EOSL) product since 4 July 2012.

    End of Life announcement for Symantec AntiVirus Corporate Edition and Symantec Client Security

    http://www.symantec.com/docs/TECH178551

    Symantec Antivirus Corporate Edition vs Symantec Endpoint Protection

    https://www-secure.symantec.com/connect/articles/symantec-antivirus-corporate-edition-vs-symantec-endpoint-protection

    I would recommend you to run the current Latest version of SEP product . i.e; SEP 12.1.3001

    Migrating from Symantec AntiVirus or Symantec Client Security to Symantec Endpoint Protection 12.1 or later

    http://www.symantec.com/docs/HOWTO80791

    Hope that helps!!



  • 3.  RE: Symantec AV Corporate 10.1 no longer updating

    Posted Jul 18, 2013 12:56 PM

    You should either move to SEp 11.x (RU7 MP3) or 12.1 (RU3)



  • 4.  RE: Symantec AV Corporate 10.1 no longer updating

    Posted Jul 18, 2013 01:01 PM

    Out of curiosity, why has it updated this long if EOL was over a year ago?



  • 5.  RE: Symantec AV Corporate 10.1 no longer updating

    Posted Jul 18, 2013 02:15 PM

    You should be considering updating to new versions at the earliest.

     



  • 6.  RE: Symantec AV Corporate 10.1 no longer updating

    Broadcom Employee
    Posted Jul 18, 2013 03:09 PM

    Hi,

    Thank you for posting in Symantec community.

    I would be glad to answer your query.

    You organization must have requested an extenstion of virus definitions and partial support.

    Refer this article to know more about it:

    How to request a virus definition extension for Symantec AntiVirus 10.x Corporate Edition beyond its End-of-Support-Life date

    http://www.symantec.com/docs/HOWTO73168



  • 7.  RE: Symantec AV Corporate 10.1 no longer updating

    Posted Jul 19, 2013 04:33 AM

    It was for those who signed a support extension contract and for latecoming too. We did not enforce it to keep our customers protected even if they were not paying the support extension but who was in this status was out of the EULA.



  • 8.  RE: Symantec AV Corporate 10.1 no longer updating

    Posted Jul 25, 2013 03:45 AM

    It seems that there was a new release yesterday. My defs for SAV10.x are now on 24-07-2013 rev.3 :-)

     

    The definitions for the Central Quarantine server have also "stopped", still even that this is included in the latest download.for SEP12.1 ru3



  • 9.  RE: Symantec AV Corporate 10.1 no longer updating

    Posted Jul 25, 2013 09:28 AM

    Just tried, no such luck for me.



  • 10.  RE: Symantec AV Corporate 10.1 no longer updating

    Posted Jul 25, 2013 09:48 AM

    I'm using the XDBDown script for my download = getting the def from ftp.symantec.com

    But it have been a bit sporadic the last week or two.

    vd3dd402.xdb was from 17/7 and now vd3df003.xdb from 24/7.

    We only have a small portion left of SAV8,9,10.x, but it's production eq, so they are not that easy to upgrade due to lack of everything. :-)

     

     



  • 11.  RE: Symantec AV Corporate 10.1 no longer updating

    Posted Jul 25, 2013 09:50 AM

    You can also see here they have released a new def.

     

    http://www.symantec.com/security_response/definitions/download/detail.jsp?gid=savce

     



  • 12.  RE: Symantec AV Corporate 10.1 no longer updating

    Broadcom Employee
    Posted Jul 25, 2013 10:32 AM

    Hello,

    Out of curiosity why don't you upgrade to SEP 12.1? When it's free if I am not wrong.

     



  • 13.  RE: Symantec AV Corporate 10.1 no longer updating

    Posted Jul 26, 2013 06:23 AM

    Hi Chetan

    I would love to have them all up on 12.1, but when you have prod.eq clients around the world, where some of them can't have MS security updates applied, disk limitations, ressource limitations, old OS and so on, then it will take 3+ year to get all of them upgraded.

    We have done most of them, but there are still some left.

    Now we can just see that the same will happen with SEP11, so now we have started the upgrade of this version aswell. :-)

     

    Regards

     

     



  • 14.  RE: Symantec AV Corporate 10.1 no longer updating

    Broadcom Employee
    Posted Jul 26, 2013 08:22 AM

    Yes, here you can check more details about product life cycle.

    http://www.symantec.com/business/support/index?page=releasedetails&key=54619#



  • 15.  RE: Symantec AV Corporate 10.1 no longer updating

    Posted Aug 01, 2013 03:48 AM

    And yet another definition have arrived. 31-07-2013 rev. 18 !??!?!?!??!?!

    Good daam stop sending them so I can get approvel for doing the update!!!!! :-))))))

     

     



  • 16.  RE: Symantec AV Corporate 10.1 no longer updating

    Posted Aug 28, 2013 03:57 PM

    jrudbecka,

     

    I too am using version 10.1 and am no longer getting updates from LiveUpdate. How are you getting updates? (you mention the ftp site, but I don't see anything resembling updates there)

    any help would be greatly appreciated.

    We are using 10.1 in our plant production environment, so any upgrade to 12.1 will need to be scheduled months in advance.

     

    Thanks,

    Phil



  • 17.  RE: Symantec AV Corporate 10.1 no longer updating

    Posted Aug 29, 2013 03:12 AM

    Hi Phil

    The latest defs I have now on SAV is from 28-08-2013 rev. 2, but it seems the defs are coming a bit sporadic.

    I'm using the XDBdown script and have done this for years

     

    http://www.symantec.com/business/support/index?page=content&id=TECH100730&profileURL=https%3A%2F%2Fsymaccount-profile.symantec.com%2FSSO%2Findex.jsp%3FssoID%3D13777601939073j1PUH22dhJ794svY5s2ghBj42vhZge41lep8

     

    Regards

     

     

     



  • 18.  RE: Symantec AV Corporate 10.1 no longer updating

    Posted Aug 29, 2013 10:00 AM

    thanks for the information, I'm going to try downloading using that method



  • 19.  RE: Symantec AV Corporate 10.1 no longer updating

    Posted Nov 06, 2013 07:15 PM

    Do you know if there are instructions somewhere for the 64 bit? I am only able to get the ftp solution working for the 32bit.

    Thanks!