Endpoint Protection

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  • 1.  Symantec Block Verizon Router 192.168.1.1 for 30 minutes

    Posted Oct 16, 2014 09:28 PM

    I have the same common error that SEP blocks Verizon Router 192.168.1.1. My SEP version is 11.0.6005.562. When I tried to uninstall it requires password which I did not have when I installed 2 yrs ago. I need help with Cleanwipe to uninstall this SEP, so that I can try a newer version of 12.1.

    With this recent version, I can't modify or change setting as you suggested in the Forum regards this issue.

     

    Thanks,

    Hanson



  • 2.  RE: Symantec Block Verizon Router 192.168.1.1 for 30 minutes

    Posted Oct 16, 2014 09:30 PM

    Yea that was a version that had a bug that detected denial of service which ended up being a false positive.

    To get cleanwipe, you need to call support.

    How to obtain the Cleanwipe utility



  • 3.  RE: Symantec Block Verizon Router 192.168.1.1 for 30 minutes

    Posted Oct 16, 2014 09:41 PM

    Thanks Brian. Do you think newer version 12.1.x will fix the issue?

     



  • 4.  RE: Symantec Block Verizon Router 192.168.1.1 for 30 minutes

    Posted Oct 16, 2014 09:47 PM

    Yes.

    This was actually fixed in an newer release of 11.x but 11.x is now end of life.

    12.1 will solve your problem :)