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  • 1.  Symantec Brightmail gateway

    Posted May 12, 2013 02:00 PM

    dear experts

     

    i have setup 10.1 version of VM appliance symantec brightmail gateway

    i followed the standard process where

    fqdn name

    machine ip

    dns

    gateway

    i didnt give any static route

     

    installion is completed successfully but once i log in in gui insert the license file

    as we are using Proxy server TMG i insert the user name password with hostname of proxy server

    it is failing the credentails are not valid

     

    i have assuming do i have to confgiure static route on linux machine itself so that it can directly talk to the internet?

    or using GUI should work

     

     

     

     



  • 2.  RE: Symantec Brightmail gateway

    Broadcom Employee
    Posted May 12, 2013 11:53 PM
    You should check your proxy logs to see why it denied the connection


  • 3.  RE: Symantec Brightmail gateway
    Best Answer

    Posted May 13, 2013 04:04 AM
    dear thanks for replyin
     
     
    i have tired without proxy server it is showing this
     
     
    Cannot register the specified license file.
    Unable to communicate with Symantec to register. Please check your connection settings, and try again. Connection error 6: Couldn't resolve host 'register.brightmail.com'
     
    with proxy server
     
    The proxy server requires credentials. Please enter the proxy credential settings.
     
     
    do i have to make change of symantec gateway machine itself adding a route or enable from firewall
     
     


  • 4.  RE: Symantec Brightmail gateway

    Broadcom Employee
    Posted May 13, 2013 11:13 AM

    That is up to you and how your network is set up. I doubt that is the case since entering in the proxy information doesn't result in a CURL error. You hav ebeen given incorrect credentials or they ar ein the wrong format. What did the proxy's logs say?