Control Compliance Suite

 View Only

  • 1.  Symantec CCS Log Files

    Posted Jul 13, 2015 11:25 AM

    Like to know the list of log files associated with Symantec CCS.  Like to know the list of log files in CCS Console, CCS Agent, Manager,  What is the log file that can be used to check the communication between a Manager and a Agent?



  • 2.  RE: Symantec CCS Log Files

    Posted Jul 27, 2015 09:59 AM

    Hey,

    What you could do is turn on verbose logging on the manager and maybe you would be able to see something helpful. Here's an article on how to turn on verbose logging https://support.symantec.com/en_US/article.TECH115909.html

    After you turn on verbose logging go to %programdata%\Symantec.CSM\Logs\CCSManager. Those are the logs for the manager. You may want to clear the logs first then do what you need to do and let the logs repopulate, so it will help you isolate the issue. 

    Hope this helps some. Also you could try Symantec support.