Endpoint Protection Cloud

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  • 1.  Symantec cloud client status at risk

    Posted Aug 06, 2016 04:06 AM

    Hi!!

    I have faced for the symantec cloud endpoint antivirus client system status At-risk, This status symantec antivirus all services disable like(Antivirus, antispyware, sonar, device control,..etc). How to solve this issue.



  • 2.  RE: Symantec cloud client status at risk

    Posted Aug 07, 2016 08:56 PM

    Have you rebooted the machine?      

    Run the symdiag tool to do error checking:

    Download SymDiag to detect Symantec product issues



  • 3.  RE: Symantec cloud client status at risk

    Posted Sep 13, 2016 05:09 PM

    Also, does the end user have the ability to disable these features?
     



  • 4.  RE: Symantec cloud client status at risk
    Best Answer

    Broadcom Employee
    Posted Oct 01, 2016 02:59 AM

    Hi Bhuvanes,

    I recommend posting your query in the SEP SBE forum, the link to which I have dug up for you: https://www.symantec.com/connect/security/forums/endpoint-protection-small-business-edition

    The forum you have posted to is the SEP Cloud forum and is different from the SEP<dot>Cloud (aka SEP SBE) forum. Subtle difference, I know, however, can be confusing.

    Please let me know if you have further questions on SEP Cloud, and I will be happy to assist.

    Thanks!