Control Compliance Suite

Hi,

I have installed a CCS Console on the remote machine (not application server) from the CCS web by refering the guide. However i not able to launch the console after installed it. 

Error message:

Unable to launch the console.

Could not connect to the application server on the port "1431"

One of the reason could be :

1.Invalid application server name provided (The application server name is correct)

2.Invalid application server port is provided (port 1431)

3.Application server service is not running (service is running on application server)

4.Application server is not reachable (it is reachable and tested by telnet and ping)

Is that i need to install a application server on the remote macine also in order to run the console? Thanks

Have you configured the SPN's for the installation?  See below:

The CCS Application Server and Directory Service require SPNs for successful configuration and functioning. If the SPNs are not configured, the CCS Console and the CCS Web Console sessions cannot authenticate and hence results in CCS operation failure. You must ensure that you plan the user accounts and the service accounts for the Application Server and the Directory Service before you configure the SPNs.

CCS 11.1 provides a batch file containing the Service Principal Names' (SPN) setup script. The SPN script file contains the set SPN commands to set the required SPNs for the CCS components. Provide the script file to the domain administrator to create the Service Principal Names. You can export the batch file during the CCS Suite installation or by using the VerifyDelegation utility located inside the <Install_Directory>\Application Server folder.

Hi Steve,

Thanks for your help. I have resolved my problem.

Regards,

Sia