Critical System Protection

Hi,

I have installed Symantec Critical System Protection on Windows server 2008 R2 and trying to install a client on one of my servers.

However, the agent is not able to communicate with the server and giving the following error message :

"Curl error:: Verify the agent certificate matches the server".

Please help on how to resolve this.

Regards,

Anindya

See these KB articles:

Curl Error

http://www.symantec.com/docs/TECH114418

Symantec Critical System Protection (SCSP) agent fails to register with the management server when the system has multiple IP addresses

http://www.symantec.com/docs/TECH161364

Check out the following KB article;

It sounds like this is exactly what you're describing.

Does this articles help you.

http://www.symantec.com/docs/TECH161364

http://www.symantec.com/docs/TECH114418

check this link and let know if it helps

http://www.symantec.com/business/support/index?page=content&id=TECH161364

Hi guys...thanks for your inputs.....let me try all these options and get back to you !!

However the issue seems to be a certificate related error and the resolution might lie in resolving the same....

Let me try ....

Thanks and regards,

Anindya

Try reinstalling the certificate file by running sisipsconfig -certfile <PathToFile> and point that to the agent-cert.ssl file found in the root of the CSP Manager install folder.