Data Center Security

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  • 1.  Symantec DCS Reports/Queries run non-stop

    Posted Apr 18, 2018 05:14 AM

    Hi, I am having an issue with reporting in DCS. When I run any report/query, it just runs and runs non-stop. No results. What steps can I take to resolve this? Currently running DCS:SA 6.6 MP1

    I am running the reports from Reports >> Queries >> Queries >Symantec.

    Many thanks in advanced.

    MabundaG



  • 2.  RE: Symantec DCS Reports/Queries run non-stop

    Posted Apr 18, 2018 05:52 AM
      |   view attached

    Hi, I then get this error:

    Error Code: 300

    SQL Code: 0

    I/O Error: socket closed.

     

    See attached for the picture of the error.

    Thanks in advanced,

    MabundaG



  • 3.  RE: Symantec DCS Reports/Queries run non-stop

    Posted Apr 19, 2018 07:58 AM

    Hi, Over what period did you start the query? have you tested just taking 1 days worth of logs?

    Check with network team to monitor DB connections or link to SQL server perhaps?



  • 4.  RE: Symantec DCS Reports/Queries run non-stop

    Posted Apr 20, 2018 02:15 AM

    Hi T, Yes, I started running the report for the past month, then past week. Same error. The console and UMC operates normally. The issue is when we generates queries/reports.

    I can check with the network team to monitor DB connections or link to SQL server, but now I have already opened the support call with Symantec.

    Thanks for the response. :)

    MabundaG



  • 5.  RE: Symantec DCS Reports/Queries run non-stop

    Posted May 16, 2018 05:41 AM

    Any update on this?



  • 6.  RE: Symantec DCS Reports/Queries run non-stop

    Posted Sep 26, 2018 01:46 AM

    I am also looking for the same information about the database, I have an issue with my apple id database and I want to assist with this problem. How to get all data from the old Apple id whereas I already talked to an expert to finding the apple id support number their team almost solve my problem but I have still a problem please give any suggestion.



  • 7.  RE: Symantec DCS Reports/Queries run non-stop

    Posted Sep 26, 2018 01:46 AM

    I am also looking for the same information about the database, I have an issue with my apple id database and I want to assist with this problem. How to get all data from the old Apple id whereas I already talked to an expert to finding the apple id support number their team almost solve my problem but I have still a problem please give any suggestion.