Which is the symantec diagnose tool to find out the issue of any client?

Symhelp is symantec endpoint diagnstic tool.

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Download the Symantec Help (SymHelp) diagnostic tool to detect Symantec product issues

Hope this help

Download the Symantec Help (SymHelp) diagnostic tool to detect Symantec product issues

Run the Symantec Help diagnostic tool to collect and send data for a Symantec Support case

https://www-secure.symantec.com/connect/articles/graphical-overview-using-sym-help-tool

If you feel that the computer may be infected, here’s an excellent illustrated guide:

How to run the Threat Analysis Scan in Symantec Help (SymHelp)
http://www.symantec.com/docs/TECH215519

Symantec Help (SymHelp) Download

http://www.symantec.com/docs/TECH170752

About Symantec Help (SymHelp)

http://www.symantec.com/docs/TECH170735

Troubleshooting computer issues with the Symantec Help support tool

http://www.symantec.com/docs/HOWTO80839

How to use the advanced debug logging options for the Symantec Endpoint Protection client in SymHelp

http://www.symantec.com/docs/TECH207795

How to use the Symantec Help Tool to collect data for Support

http://www.symantec.com/docs/TECH203599

How to collect and submit to Symantec Security Response suspicious files found by the SymHelp utility

http://www.symantec.com/docs/TECH203027

About the Threat Analysis Scan

http://www.symantec.com/docs/TECH215550

How to run the Threat Analysis Scan in Symantec Help (SymHelp)

http://www.symantec.com/docs/TECH215519

Hi,

Thank you for posting in Symantec community.

Previously it was Sep Support tool (SST) to identify possible root cause of any issue. With the advance version it's been replaced with Symnatec Help (Symhelp) tool.

Symantec Help (SymHelp) is a diagnostic utility designed for Symantec Endpoint Protection used in identifying common issues and providing quick solutions to common problems. SymHelp - with a run time around three minutes - provides the ability to automatically detect whether a system with a supported Symantec product has a known issue or is in an otherwise problematic condition. In addition to the individual tests results and their statuses, the SymHelp report contains links to documents in the Symantec knowledge base which provide detailed information on how to resolve an issue or pursue further investigation as to its cause and resolution.

Here is the common page to find more info about Sym help tool.

Symantec Help (SymHelp) - Quick and easy help with your installation, configuration and deployment

https://www-secure.symantec.com/connect/articles/symhelp-symantec-endpoint-protection-quick-and-easy-help-your-installation-configuration-an