This may help.... search Quota in the Administration Online Help
The Symantec Encryption Management Server stores both mail received and mail sent by Symantec Encryption Web Email Protection users. The user’s Quota is the memory allotted for Symantec Encryption Web Email Protection mail storage. You can specify how big the Quota is for each external user. For more information, see External User Settings.
External User Settings
From the Users > External Users page, click on the name of the user whose information you want to inspect. The External User Information page appears.
The top section of this dialog box shows the Display Name, when the user account was created, the policy group the user belongs to, where the user's Web Email Protection data is stored, last use, user type, Web Email Protection quota, the user's UUID, and quota usage for the selected external user.
The user’s Quota is the storage space allotted for Symantec Encryption Web Email Protection mail storage. All mail messages received, sent, and saved are counted.
The Web Email Protection Server is where the user’s Symantec Encryption Web Email Protection data is stored. In a cluster, Web Email Protection data can be stored on more than one cluster member.
The User Type describes the external user's encryption method, for example, Web Messenger, PDF, or S/MIME.
The UUID is the unique identifier assigned to this user within the Symantec Encryption Management Server database. The username and all other user information is associated with this UUID.
Usage refers to how much of the user’s Quota has already been used.
- The Authentication section allows you to upload an authentication key and to add or change the user's Symantec Encryption Web Email Protection passphrase. You can also control whether a Symantec Encryption Web Email Protection user's password is authenticated to the Symantec Encryption Management Server or to an external directory, if there is an external directory configured.
- The Attributes section lists the attributes that apply to the user. To add or change attributes, click Edit Attributes.
- The Groups section lists to which group the user belongs. To add the user to a different group, click Add to Group. To see a list of groups, click All Groups.
- The Permissions section lists permissions for this user. To edit this user's permissions, click View and Edit Permissions.
- The Managed Keys section lists the key ID, key usage, key size, creation date, expiration time, status, reconstruction block status, and actions you can take for PGP keys associated with the selected directory user. You can revoke, export or delete the key.
- The Email Addresses section lists the email address associated with the selected external user.