Hi to all
Our symantec end point protection manager (version 12.1.4) from the previous week has start failed to update the virus definition.
The point is: when i go from Admin - Servers - Local Site and press Download live update content the update finish successfully.
Your setup for the live update is daily from 22:00 to 2:00 because we have a very slow internet connection

Thanks and regards

I have the same problem with my equipment, but in my case, use a group update provider.

Could you please provide Log.liveupdate ?

Some Troubleshoot live update issue

Troubleshoot LiveUpdate and definition issues with Endpoint Protection Manager

https://support.symantec.com/en_US/article.TECH105924.html

Do you have a the log.liveupdate to provide? Can you run the symhelp tool on it?

Where do I find the log.liveupdate?

C:\ProgramData\Symantec\LiveUpdate\Log.LiveUpdate

My server is upgraded without problem, the problem is with my end points. Use a group update provider for the end points 

Make sure SEPM installed drive has sufficient disk space. 

If disk space is sufficient I would recommend to repair the SEPM.

We have as lease 70GB free in our HD.

In my case the path for the Log.LiveUpdate is in C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate

Please see attach file.

Attachment(s)

Log_13.rar   104 KB 1 version