Hello Every one,

Can any help me , i did forgot my admin password as i read about resetpass.bat tool . cany anyone send me that file to reset my password

i can find that file in my Program files .ASAP.

Thanks

Resetpass tool available below articles

How to reset SEPM password in 12.1.x

https://www-secure.symantec.com/connect/downloads/how-reset-sepm-password-121x

Resetting the administrator user name and password to admin

http://www.symantec.com/business/support/index?page=content&id=HOWTO54992

Resetpass.bat is not in Tools folder

You need to call support to get the tool for 12.1

its no more in 12.1. you need to click on the reset password at the log on only.

To verify the Email Address (admin Mail Reciptants):

1.Open Windows Explorer on the computer that runs Symantec Endpoint Protection Manager.
2.Locate the <Drive>:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\etc folder.
3.Double-click the sepm_settings.properties file and open with notepad:

admin Email Address is here:
adminMailReciptants=......

You can request the tool for your SEPM version with Symantec support. Once you have the resetpass batch file, you have to :

1. Save this file on desktop and rename it to resetpass.bat

2. Copy and paste it to :\Program Files\Symantec\Symantec Endpoint Protection Manager\Tools folder”

3. Run it.
 
New username : admin
New password : admin

Best Regards,

HI Fahad,

Someone post the resetpass tool here..

How to reset SEPM password in 12.1.x
https://www-secure.symantec.com/connect/downloads/how-reset-sepm-password-121x

But it is recommended to call Symantec Support and request for resetpass.exe tool for your SEPM.

Regards,

JM

Hi,

You should call to symantec support team to get the resetpass tool.

https://www-secure.symantec.com/connect/forums/sepm-121-reset-passward

http://www.symantec.com/business/support/index?page=content&id=HOWTO54992

How to reset SEPM password in 12.1.x

https://www-secure.symantec.com/connect/downloads/how-reset-sepm-password-121x

Resetting the administrator user name and password to admin

https://www-secure.symantec.com/connect/articles/how-reset-symantec-endpoint-protection-manager-console-password-sep-121

Contact with symantec support for resettool.bat

How to create a new case in MySupport

http://www.symantec.com/docs/TECH58873

OR 

Phone numbers to contact Tech Support:-

Regional Support Telephone Numbers:

• United States: https://support.broadcom.com (407-357-7600 from outside the United States)
• Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
• United Kingdom: +44 (0) 870 606 6000

Same here.. Please update this thread, if you find answers on the previous post then mark it as a solution. otherwise, if you still have problem with this, post update your thread.

Thank you.