Endpoint Protection

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  • 1.  Symantec endpoint protection 14 not getting updates

    Posted Aug 22, 2017 01:11 AM

    Some of my computer are not downloading updates from the symantec endpoint protection manager.



  • 2.  RE: Symantec endpoint protection 14 not getting updates

    Broadcom Employee
    Posted Aug 22, 2017 01:13 AM

    have you checked if the clients are able to communicate to the SEPM? enable the sylink log on the machine thats not updated and review if it shows any error.



  • 3.  RE: Symantec endpoint protection 14 not getting updates

    Posted Aug 22, 2017 06:27 AM

    Download and run the SymDiag tool on one of the affected clients to do additional error checking.



  • 4.  RE: Symantec endpoint protection 14 not getting updates

    Broadcom Employee
    Posted Aug 22, 2017 08:55 AM

    In the SEPM do you see green dot on those affected computers? If yes, make sure SEPM policy number and SEP client policy number is the same.