Endpoint Protection

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  • 1.  Symantec Endpoint Protection and iPod

    Posted Jul 29, 2010 09:01 AM
    I have a Windows XP Pro workstation and am using Symantec Endpoint Protection at the server level.  I can not get iTunes to recongize that my iPod is attached to the computer.  I have seen several comments on the web that Symantec Endpoint interferes with the iPod, but have not been able to find out how to get around it.  Can anyone help.


  • 2.  RE: Symantec Endpoint Protection and iPod

    Posted Jul 29, 2010 09:07 AM

    If you uninstall /disable SEP is itunes is able to do so?


  • 3.  RE: Symantec Endpoint Protection and iPod

    Posted Jul 29, 2010 09:07 AM
    open the symantec endpoint protection client
    check if you have network threat protection installed
    its quite  possible that your management has blocked ipod :) 
    are you the admin?


  • 4.  RE: Symantec Endpoint Protection and iPod

    Posted Jul 29, 2010 09:10 AM
    Do you have any policy which will restrict USB?


  • 5.  RE: Symantec Endpoint Protection and iPod

    Posted Jul 29, 2010 01:30 PM

    Definitely sounds like Application and Device Control.  Do you see anything in your client logs when you connect the iPod?

    Title: 'Errors attempting to sync iPod or iPhone to iTunes and Outlook'
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008053009215548?Open&seg=ent

    sandra