Endpoint Protection Small Business Edition

Hi,

We have Symantec endpoint manager 12.1.671.4971. Our server C: drive is nearly full and the main reason is that EP is taking up about 30GB of space. I was wondering if anyone can help me either reduce this or do something about it. The folders that have the most usage are as follows:

c:\program files (x86)\Symantec\Symantec Endpoint protection manager\db uses 20gb

c:\program files (x86)\Symantec\Symantec Endpoint protection manager\inetpub uses 6.2gb

c:\program files (x86)\Symantec\Symantec Endpoint protection manager\data uses 2gb

The main usage seems to be the db, is there a way to reduce this safely?

Appreciate all help,

Gramzon

Check this some of articles

Disk Space Management procedures for the Symantec Endpoint Protection Manager

http://www.symantec.com/business/support/index?page=content&id=TECH96214

Symantec Endpoint Protection Manager (SEPM) Database Transaction Log (sem5.log) Consumes Hard Drive Space in SEP SBE 12.1 RU1

http://www.symantec.com/docs/TECH178718

Hello,

First of all, I would suggest you to migrate the SEP SBE 12.1.671 to the Latest version of SEP SBE 12.1.4013

http://www.symantec.com/connect/blogs/latest-symantec-endpoint-protection-released-sep-121ru4

For Symantec Endpoint protection manager\inetpub, follow the steps below to adjust the number of content updates stored by Symantec Protection Center:

1. Open the \Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\etc\conf.properties file.
2. Add the following setting to the file, (the example uses a value of 5, adjust the value as necessary, the default value is 10 if no entry is present) scm.lucontentcleanup.threshold=5
3. Close the conf.properties file and click Yes to save your changes.
4. Click Start > Run.
5. Type services.msc and click OK.
6. Right-click on Symantec Endpoint Protection Manager, and click Restart.
7. Close Services.

Within a short period of time the numbered content folders should adjusted to the value that you selected.

Reference: http://www.symantec.com/docs/TECH98137

For, Symantec Endpoint protection manager\db

What is the size of sem5.log? 

Symantec Endpoint Protection Manager (SEPM) Database Transaction Log (sem5.log) Consumes Hard Drive Space in SEP SBE 12.1 RU1

http://www.symantec.com/docs/TECH178718

I would suggest you to run the dbvalidator and check if the database has no issues.

Secondly, did you try the Utility from:

https://www-secure.symantec.com/connect/downloads/shrink-symantec-endpoint-protection-manager-121-embedded-database

Hope that helps!!

the sem5.log is 17gb on it's own, is this normal?

its known issue, upgrade the SEPM to latest

Symantec Endpoint Protection Manager (SEPM) Database Transaction Log (sem5.log) Consumes Hard Drive Space in SEP SBE 12.1 RU1

http://www.symantec.com/docs/TECH178718

Hello,

That's a known issue in the earlier versions. This issue has been fixed in Symantec Endpoint Protection 12 Release Update 1 (RU1) Maintenance Patch 1 (MP1).

To resolve the issue, please follow the steps provided in the Article below:

Symantec Endpoint Protection Manager (SEPM) Database Transaction Log (sem5.log) Consumes Hard Drive Space in SEP SBE 12.1 RU1

http://www.symantec.com/docs/TECH178718

Later migrate to the Latest version of Symantec Endpoint Protection 12 Release Update 4 (RU4).

Hope that helps!!