Endpoint Protection

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  • 1.  Symantec Endpoint protection Manger java won't load home graphs

    Posted Jan 13, 2017 11:32 AM

    When opening up SEPM I am unable to see the graphs displayed on my home page to show reports of Virus Definitions etc. I have tried uninstalling java and using just Java v7 u80 and that did not change the results and I tried upgrading to Java 8 u111 and still the same results. I added the SEPM address to my java trusted sites in IE and Java security exceptions. The weird thing is if I go to my monitors summary page all my graphs will load properly. Below are the screen shots that I was able to take.



  • 2.  RE: Symantec Endpoint protection Manger java won't load home graphs

    Posted Jan 13, 2017 11:34 AM

    What's your exact SEPM version?



  • 3.  RE: Symantec Endpoint protection Manger java won't load home graphs

    Posted Jan 13, 2017 12:04 PM

    Brian,

    We are on version 12.1.6 ( 12.1 RU6 MP6) build 7061 (12.1.7061.6600)



  • 4.  RE: Symantec Endpoint protection Manger java won't load home graphs

    Posted Jan 15, 2017 03:44 AM

    Dear Jack 

    Please try this:

     Go to start - Control Panel -
    Java
    - open java control panel
    - general tab
    - temporary internet files > settings
    - tick temporary files on my computer
    - click ok
    - apply