Symantec IT Risk and Compliance Product Group

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  • 1.  Symantec ESM 9.0.1 media - location

    Posted Mar 02, 2011 09:26 AM

    Hi all,

    can you please instruct me on where I can find the installer files for ESM. I have downloaded the latest CCS 10.5 iso but I cannot find the ESM manager installar, or any other installer in this package. Are you aware of any other location that I can search for it?

    Thank you

    evangelos



  • 2.  RE: Symantec ESM 9.0.1 media - location

    Broadcom Employee
    Posted Mar 06, 2011 11:59 PM

    Hi Ekotsonis,

    You will find the installer of ESM for various versions at the following location,

    http://www.symantec.com/business/security_response/securityupdates/list.jsp?fid=esm&pvid=ad



  • 3.  RE: Symantec ESM 9.0.1 media - location

    Posted Mar 08, 2011 11:24 AM

    You should have access to the CCS 10.0 ESM install media, if you have a valid serial number.  CCS 10.5 did not include any updates to the ESM component of the suite.

    If you are unable to see the ESM install media, you will need to contact Customer Care so that they can troubleshoot the issue.

    Customer Care:

    Website: http://customercare.symantec.com/

    Contact Information:

    http://www.symantec.com/business/support/assistance_care.jsp

    -tw