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  • 1.  Symantec Global Bad Sender (NOT)

    Posted Jun 08, 2017 10:58 PM
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    hi I wasn't sure where to post this but have chased down every contact with symantec and has gone nowhere

    we changed our web hosting about 3 months ago and its been a ongoing fight to try and get our bank to receive emails from anyone at our company

    our ip address for our mail is 149.56.204.49 I have checked the ip address reputation investigation and it says its ok

    but for whatever reason the banks mail server is rejecting it as Symantec Global Bad Senders see attached

    we really need to get this resolved as its costing us a lot of time and money

     

    thank you very much for any help

    Rod

     



  • 2.  RE: Symantec Global Bad Sender (NOT)
    Best Answer

    Posted Jun 13, 2017 11:23 PM

    they whitelisted our IP on the recipiants mainserver and all is good now