Symantec Developer Group

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  • 1.  Symantec installation on other av

    Posted Apr 11, 2018 04:08 AM

    Hi Team,

     

    Please help, we have SYmantec Installation package and trying to install on other AV sophos but sphos is not removing.



  • 2.  RE: Symantec installation on other av

    Posted Apr 11, 2018 05:10 AM

    Are you using the third party removal tool? If so, is that version of Sophos supported? Check the supported versions here:

    http://www.symantec.com/docs/INFO3976

    http://www.symantec.com/docs/TECH148513



  • 3.  RE: Symantec installation on other av

    Posted Apr 11, 2018 09:10 AM

    We are not using third party tool, We are using SEP 12.1.6 MP9 package for Installation and removing.



  • 4.  RE: Symantec installation on other av

    Posted Apr 11, 2018 09:13 AM

    Ok, but unless you're using something like SEPPrep then Sophos won't be removed automatically. SEP doesn't just remove other third party AVs, the package needs to be configured to do so first.



  • 5.  RE: Symantec installation on other av

    Posted Apr 11, 2018 09:24 AM

    Yes we are using SEPPrep but still not removing sophos.



  • 6.  RE: Symantec installation on other av

    Posted Apr 11, 2018 09:35 AM

    Then you need to verify that the version of Sophos is supported by SEPPrep. Support is in the link I attached above in my first post.



  • 7.  RE: Symantec installation on other av

    Posted Apr 11, 2018 11:22 AM

    The version of sophos is 10 and we are using SEP 12.1.6 MP9. as per article it says Full un-install - NO. But it says Un-instal during scan, update, password protected and silent.



  • 8.  RE: Symantec installation on other av

    Posted Apr 17, 2018 11:45 AM

    Silent Installation suppose to remove siphos but here it is not removing, is there any advise.