Client Management Suite

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  • 1.  Symantec Management Console Silverlight Problem

    Posted Jul 26, 2011 01:03 PM

    Hi,

    We have a enviroment wiht Client Management Suite 7.1.  This version uses silverlight console. But when i access the menu: Manage>Software appear the old console, similiar of version 7.0:

    Instead of appear the real console, for example:

    This image I captured from a VMWare.

    Other functions that use silverlight are running normally. Only software menu not running with silverlight.

    I uninstalled the silverlight, reset IIS and repair the solutions installed. In the Altiris log viewer no appear any error and the log agent too.

    Any ideia?

     

     

     



  • 2.  RE: Symantec Management Console Silverlight Problem
    Best Answer

    Posted Jul 26, 2011 04:18 PM

    Find the Activity Center MSI located at C:\Program Files\Altiris\Symantec Installation Manager\Installs\Altiris, right click on it and choose Uninstall.  Then run that same MSI in a command prompt:

    "C:\Program Files\Altiris\Symantec Installation Manager\Installs\Altiris\altiris_activitycenter_7_1_x64.msi" SKIPAIM=1

    Even after the MSI quits, configuration is still going on in the background so give it a couple of minutes before opening the console.



  • 3.  RE: Symantec Management Console Silverlight Problem

    Posted Jul 26, 2011 04:37 PM

    Adrew,

    Thaks for help. Now, all functions of silverlight are running!