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Symantec PGP - Citrix Release 7.15 Support

  • 1.  Symantec PGP - Citrix Release 7.15 Support

    Posted Jun 18, 2018 10:45 AM

    Hello,

    actually symantec do not Support Citrix XenApp / Xen Desktop Version 7.15 LTSR Releaes. This is an Citrix LTSR Release wg´hich a lot of Citrix customer (also big custiomer) use in production. We need very important this support for this Citrix Release 7.15 LTSR for eMail Encryption and Fileshare (NetShare) onb Citrix W2K8 / W2K12 / W2K16 Server (actually W2K8) an on normal Windows Shares and NetApp Share (transparaent like Windows Share, no NetApp Encryption used). e are using actually Symantec Encryption Desktop 10.4.1.MP2 and plan to update to 10.4.2 this year. 

    At this time I got the information from you that only the following products will be supported:

      • Citrix XenApp 7.6 FP3
      • Citrix XenApp 7.7
      • Citrix XenApp 7.9

    In my case # 14503375 - Symantec Encryption Desktop 10.4.1.MP2 File Share usage with Citrix XenApp 7.15  LTSR / Xen Desktop 7.6 LTSR with NetApp I got the following feedback:

    are the only version of XenApp supported by Symantec Encryption Desktop for File Share and email encryption.

    1. Citrix XenApp 7.15 LTSR  - Not Supported.
    2. Citrix XenDesktop 7.6 LTSR - Not Supported.
    3. NetApp (Fas8080) / NetApp Release 9.1P3 - Not Supported.
    4. MS Office 2010 / Office 2016 - Supported.

    Find the below article for your reference.
    Using Symantec Desktop Email 10.4.1 or later with Citrix XenApp
    http://www.symantec.com/docs/INFO4047

    Can you please support this Versions and give me the roadmap when it is planed.

    Thanks

    Kind regards 

    Jürgen Bilkenroth 

    GRENKE digital GmbH

    IT Server Application Management

    GRENKE digital GmbH

    Phone:  +49 7221 5007 662

    eMail:    jbilkenroth@grenke.de