Protection Engine for Network Attached Storage

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  • 1.  Symantec Scan Engine logging

    Posted Oct 09, 2012 01:15 AM

    Hi Community,

    If the sacn engine is crashed or forcefully stopped, need to know the log file location which stores that information.

    OS: Solaris

    product: Symantec Scan Engine 5.2

    Regards,

    Rajagopal



  • 2.  RE: Symantec Scan Engine logging

    Broadcom Employee
    Posted Oct 09, 2012 01:39 AM

    does this helps?

    http://www.symantec.com/business/support/index?page=content&id=TECH193384



  • 3.  RE: Symantec Scan Engine logging

    Posted Oct 09, 2012 02:06 AM

    Hi Pete.

    Thanks for the info, i have already gone thorugh that and not able to find the answers thats why i hav put it in the forum.

    There is only one log file configuration(pot/SYMCScan/log) which is set to warning but it doesnt capture the start and stop /crash info of the Scan Engine.

    Need to know how it can be captured.

    Regards,

    Raj



  • 4.  RE: Symantec Scan Engine logging

    Broadcom Employee
    Posted Oct 09, 2012 11:13 AM
    To be frank, you shouldn't trust a process to be able to document it's own crash event. You are best off monitoring /var/adm/messages for a crash event. You can also turn on snmp logging and monitor it that way. I am curious which version you are on. Scan Engine 5.2.13 and up are pretty stable. I haven't seen reports of any crashing issues.