Endpoint Protection

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  • 1.  Tamper Protection Alert for Citrix Xenapp

    Posted Mar 16, 2018 12:41 PM

    Hello ,
    I'm getting below alerts from my Citrix Xenapp servers on continues basis.
    Any thoughts why these applications are trying hook up Symantec processes ? I have some issue with functionality a custom application(Healthcare) published on citrix. I'm wondering alerts has anything to do with that ?
    Can anyone give me details of the below Symantec processes and what it does ?


    Thanks,

    Event Type Action Caller Process ID Caller Process Name Target
    Tamper Protection Block 9924 C:\PROGRAMDATA\CITRIX\XENAPP MP AGENT\PLS.EXE C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\14.0.1904.0000.105\Bin\MigrateUserScans.exe
    Tamper Protection Block 9924 C:\PROGRAMDATA\CITRIX\XENAPP MP AGENT\PLS.EXE C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\14.0.1904.0000.105\Bin\ccSvcHst.exe
    Tamper Protection Block 9924 C:\PROGRAMDATA\CITRIX\XENAPP MP AGENT\PLS.EXE C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\14.0.1904.0000.105\Bin\FixExtend.exe
    Tamper Protection Block 8924 C:\PROGRAMDATA\CITRIX\XENAPP MP AGENT\PLS.EXE C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\14.0.1904.0000.105\Bin\FixExtend.exe
    Tamper Protection Block 8924 C:\PROGRAMDATA\CITRIX\XENAPP MP AGENT\PLS.EXE C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\14.0.1904.0000.105\Bin\MigrateUserScans.exe


  • 2.  RE: Tamper Protection Alert for Citrix Xenapp

    Posted Mar 16, 2018 08:54 PM
    This is a question for Citrix. SEP is only telling you it's happening. Beat to get a case opened with Citrix support. Add tamper protection exceptions if you feel it's needed.


  • 3.  RE: Tamper Protection Alert for Citrix Xenapp

    Broadcom Employee
    Posted Mar 17, 2018 12:20 AM

    Correct. Citrix would need to tell you why they are attemping to touch our processes.  Tamper Protection is blocking the access as it should.

    For tamper protection exclusions please see:

    https://support.symantec.com/en_US/article.HOWTO80927.html