IT Management Suite

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  • 1.  Task result not process

    Posted Oct 26, 2017 11:18 AM

    Hi to all,

     

    i'm a problem with my Altiris' Environment.

    I have a NS server with 4 Site server. All Site Server (Task and Package Server) are correctly connected to my NS Server and they can receive and delivery jobs and tasks to clients but the task on NS Console still be on "Start Pending" status.

    We have restarted much times NS and Site Server but the problems still alive.

    The Services "Altiris Client Task Data Loader" and "Altiris Object HostService" services on a Task Server are started.

    On NS Server the folder C:\Program Files\Altiris\TaskManagement\Events is too big and there are much xml files (i think that they are process in pending).

     

    Can you help me?

    Thanks

     

    MM



  • 2.  RE: Task result not process

    Posted Oct 30, 2017 04:09 PM

    What version of ITMS/SMP are you running?  Do you see anything in the Altiris Log Viewer regarding the issue?



  • 3.  RE: Task result not process

    Posted Oct 31, 2017 01:59 PM

    In addition to Justin's comments ... sounds like you may need to perform some cleaning

    Options 2 and 3 - https://support.symantec.com/en_US/article.TECH144662.html

    And some diagnotics - https://support.symantec.com/en_US/article.HOWTO111111.html



  • 4.  RE: Task result not process

    Posted Nov 07, 2017 06:13 AM

    Altiris ITMS version is 8.0.2228.0 .

    I've checked with SEE Tools that the TaskOutputPropertyValue's Table is too big, more that 163 GB.

    The Cleanup Task Data is running daily without any problems.