Client Management Suite

Trying to do a quick software delivery to deploy MS Visio using Quick Delivery.

Getting an error that "The task was killed because it took longer than the allowed time"

Advance settings:

Destination download = symantec management agent cache

download using = Use the default Symantec Managemetn Agent settings to download

Run Options :

Running as domain administrator account

Task can run: whether or not user is logged on

Task  Options:

Allow other tasks to run while running the tasks = yes

End tasks after = 120 minutes

Software package is using setup.exe from visio install from a UNC path.

Command line =

"\\filserver\microsoft\visio2007\setup.exe" /adminfile \\fileserver\Microsoft\visio2007\visio2007cust.MSP

would like to know what I am doing wrong.

BTW, if I create a batch file with the above command line, I am able to silently install visio2007 fine.

thanks in advance

Nick

The command will be run in the context of the NT Authority [Local]\System account, which doesn't usually have access to remote file shares. When you run the batch file, the account you run the batch file under probably does.

I'd create a Package for Visio 2007 and use that.

Be sure the account you are running the task with has access to the UNC share.  But you say you're already running the task as a domain administrator with access to the UNC share?

Alternatively, create this as a software resource.  The agent will always have access to download the package if you place the software resource in the Software Library.  You can then use it as part of Managed Software Delivery policies (which don't have timeout issues like tasks) or use it for one-off tasks at the Help Desk.