Endpoint Protection

Hi All,

   I've been noticing for the past few weeks that my Symantec End Point Protection Manager Console has not reported any infections or threats. With the people that I am monitoring the chances of there NOT being anything infecting them are somewhere between me winning the Lottery and becoming President of Cuba, so I was wondering if there is any 'control' test to do in order to cause a false positive and generate a report on the SEP Manager console?

Test any client will Eicar test String and check if you are getting the report.

http://eicar.org/anti_virus_test_file.htm

Thanks this helped a lot. I see that SEP caught the infection locally and deleted it as expected however I do not see this as being reported on the Manager Console like it should. I will give it another hour or so before I panic. Thank you again.

Is client talking to the SEPM ( Green ball  on the client shiled )?
which mode of communication you are using?

There is an option under the manager to "not report eicar infections".

Click Admin
Click Local Site
Click Edit Site Properties
Click Database Tab
uncheck "Delete EICAR events"