TouchDown

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  • 1.  Touchdown HD recurring events not syncing

    Posted Jun 20, 2016 04:55 PM

    I have used Touchdown for years without issue.

    New phone, I have to use Touchdown HD.  All recurring events do not sync and I have no idea why.

    Also, Touchdown seems to die occasionally, becomes non responding.

    Will have to look for a new calendaring app if this does not clear up.

     



  • 2.  RE: Touchdown HD recurring events not syncing

    Posted Jun 21, 2016 03:07 PM

    I sent an email to support@nitrodesk.com and they bounced me here.  But the link they sent was broken.

     

    As of Aug 4th 2014, support for the TouchDown product can be found at the Symantec Support Pages.
    http://www.symantec.com/business/support/index?page=landing&key=63745

    Regards.

     

    Again, working to get support on this issue:

     

    I am trying to use Touchdown, but recurring repeated events don't seem to sync.

    The old Touchdown worked fine, but HD seems to not even see these events.

    Android on Blackberry Priv, Updated everything I think.

    Email works fine, I can see some events.  Very strange!

    Any help would be appreciated.  I hope I don't have to find a new
    outlook client.



  • 3.  RE: Touchdown HD recurring events not syncing

    Posted Jun 21, 2016 05:36 PM

    Hi,

    I've escalated the concern about the bad link. The new support link is touchdown-support@symantec.com.