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  • 1.  Ubuntu 4.13.0.45 Autoprotect malfunction

    Posted Jun 19, 2018 05:35 AM

    Dear all,

     

    I am trying to install SEP 14.2 on Linux Mint 18.3.

    During installation process I do get the following error:

    "symevrm: unable to load kernel support module (UNSUPPORTED-OS--UNK-UNK-4.13.0-45-generic-)"

    Any idea in which release this kernel will be supported? Or any workaround?

    I am using latest release of SEP 14.2.758.0000

     

    Thanks,

    Thorsten

     

     

     



  • 2.  RE: Ubuntu 4.13.0.45 Autoprotect malfunction

    Posted Jun 19, 2018 09:55 AM

    There is a workaround, read this KB article:

    http://www.symantec.com/docs/TECH248875