Endpoint Protection

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  • 1.  Unable to apply policy to device groups (error code: 5070)

    Posted Feb 21, 2018 10:17 AM

    I'm trying to take advantage of  SEP new features, using the blacklist policy,

    but i'm having this error when applying changes on Default Blacklist policy to Device Grups, this is a 14.1 the Cloud Portal.

    I would appreciate any help.

     

     

     

     

     



  • 2.  RE: Unable to apply policy to device groups (error code: 5070)
    Best Answer

    Posted Feb 21, 2018 10:22 AM

    Had the same issue here. Appears to be something wonky with the cloud portal because it 'eventually' works if tried later. In the mean time, you can open a support ticket and reference the error code.



  • 3.  RE: Unable to apply policy to device groups (error code: 5070)

    Posted Mar 20, 2018 11:34 AM

    Last Saturday, we upgraded the 14.1 policy service so it should be much more robust now.

    Adam



  • 4.  RE: Unable to apply policy to device groups (error code: 5070)

    Posted Mar 20, 2018 01:52 PM

    Thank you Adam,

    Unfortunately I had to unenroll from the cloud, I will try again.