When attempting to Generate a New Cloned or existing Notificatin Policy no incident is created and the following errors are logged.
Process: aexsvc.exe (388)
Thread ID: 1116
Module: AltirisNativeHelper.dll
Source: LaunchMsgHandler.ProcessMessage
Description: The message handler "Altiris.AlertManager.NewIncidentMsgSubscriber" was unable to process a message. Reason: Altiris.NS.Exceptions.AeXException: The message handler "Altiris.AlertManager.NewIncidentMsgSubscriber" was unable to process a message. Reason: System.FormatException: Input string was not in a correct format.
at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
at System.String.System.IConvertible.ToInt32(IFormatProvider provider)
at System.Convert.ToInt32(Object value)
at System.Data.Common.Int32Storage.Set(Int32 record, Object value)
at System.Data.DataColumn.set_Item(Int32 record, Object value)Couldn't store <[current] 200> in workitem_priority_lookup_id Column. Expected type is Int32. ---> System.ArgumentException: System.FormatException: Input string was not in a correct format.
at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
at System.String.System.IConvertible.ToInt32(IFormatProvider provider)
at System.Convert.ToInt32(Object value)
at System.Data.Common.Int32Storage.Set(Int32 record, Object value)
at System.Data.DataColumn.set_Item(Int32 record, Object value)Couldn't store <[current] 200> in workitem_priority_lookup_id Column. Expected type is Int32.
at System.Data.DataColumn.set_Item(Int32 record, Object value)
at System.Data.DataRow.set_Item(DataColumn column, Object value)
at System.Data.DataRow.set_Item(String columnName, Object value)
at Altiris.AlertManager.NewIncidentMsgSubscriber.OnNPMessage(NotificationPolicy np, NPMessage msg)
--- End of inner exception stack trace ---
at Altiris.AlertManager.NewIncidentMsgSubscriber.OnNPMessage(NotificationPolicy np, NPMessage msg)
We do not have the ability to remove\change the bolded items in the drop downs when trying to edit Notification.
Process: aexsvc.exe (388)
Thread ID: 1116
Module: AltirisNativeHelper.dll
Source: LaunchMsgHandler.ProcessMessage
Description: The message handler "Altiris.AlertManager.NewIncidentMsgSubscriber" was unable to process a message. Reason: Altiris.NS.Exceptions.AeXException: The message handler "Altiris.AlertManager.NewIncidentMsgSubscriber" was unable to process a message. Reason: System.FormatException: Input string was not in a correct format.
at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
at System.String.System.IConvertible.ToInt32(IFormatProvider provider)
at System.Convert.ToInt32(Object value)
at System.Data.Common.Int32Storage.Set(Int32 record, Object value)
at System.Data.DataColumn.set_Item(Int32 record, Object value)Couldn't store <[current] 200> in workitem_priority_lookup_id Column. Expected type is Int32. ---> System.ArgumentException: System.FormatException: Input string was not in a correct format.
at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
at System.String.System.IConvertible.ToInt32(IFormatProvider provider)
at System.Convert.ToInt32(Object value)
at System.Data.Common.Int32Storage.Set(Int32 record, Object value)
at System.Data.DataColumn.set_Item(Int32 record, Object value)Couldn't store <[current] 200> in workitem_priority_lookup_id Column. Expected type is Int32.
at System.Data.DataColumn.set_Item(Int32 record, Object value)
at System.Data.DataRow.set_Item(DataColumn column, Object value)
at System.Data.DataRow.set_Item(String columnName, Object value)
at Altiris.AlertManager.NewIncidentMsgSubscriber.OnNPMessage(NotificationPolicy np, NPMessage msg)
--- End of inner exception stack trace ---
at Altiris.AlertManager.NewIncidentMsgSubscriber.OnNPMessage(NotificationPolicy np, NPMessage msg)
If we attempt to create a new Notification policy we do not have the ability to Choose any infromation from the drop down to set data sets.
Any assistance or direction would be greatly appreciated.
-Matt