Hello!
I had some tech issues and so I had to transfer some photos to an external HD using my work computer which encrypts form of removable media that gets put into it. The process required plugging in my phone, the external HD and transferring directly from one to the other. My external HD, as a consequence, was encrypted by Symantec Endpoint Encryption and that was expected. The pictures were successfully transferred as well.
Now I need to put these pictures onto my personal computer, which was previously unavailable. When I plug in my hard drive tp the personal computer, I can see the pictures in the folder, but when I open the Removable Storage Access Utility and go into the folder, while I can also see, and open the pictures, the 'Decrypt to Location' option is unavailable. Seeing that the application says that these pictures are not encrypted, that makes sense, however, when I use the application to encrypt a photo, it disappears from the Access Utility and I cannot find out how to see it. Additionally, all pictures are still in the folder when I open in explorer.
What do I need to do to see the encrypted photos, and how can I decrypt them to my personal computer?
Thanks in advance!