Endpoint Protection

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  • 1.  Unable to get eMail Notification

    Posted Oct 19, 2010 08:18 AM

    Hello....

    I have configured the Setting for eMail server & also configured setting for email notification, but unable to get Notification.

    So pls, help me.

    Thanks in Advance.



  • 2.  RE: Unable to get eMail Notification



  • 3.  RE: Unable to get eMail Notification

    Posted Oct 19, 2010 08:28 AM

    Hello Mahesh.

    I have already configured this setting but still unable to get eMail Notifications.



  • 4.  RE: Unable to get eMail Notification

    Posted Oct 19, 2010 08:35 AM

    Did you add your smtp server under Edit Server Properties?

    Are you setting up a scheduled report or a notification? What did you set the damper to?



  • 5.  RE: Unable to get eMail Notification

    Posted Oct 19, 2010 08:55 AM

    - Log in to the SEPM

    - From the Admin tab -> Servers -> Server name -> Edit server properties -> Mail server tab

    - Input the appropriate email server information. The username should be entered in the format of: "User@domain-name.com" (As an example.). The name used has to be a valid user name that belongs to the domain.



  • 6.  RE: Unable to get eMail Notification

    Broadcom Employee
    Posted Oct 19, 2010 07:45 PM

    What email notification have you configured exactly?  It is possible that you have not gotten a notification because the condition to send an email notification has not yet been met.

    Have you created any scheduled reports?  Do you get those emails?



  • 7.  RE: Unable to get eMail Notification

    Posted Oct 20, 2010 12:57 AM

    Is there any firewall is blocking from SEPM server to your SMTP server. r u able to telnet smtp port from SEPM server. If you have any firewall in your network create allow rule for SMTP port from SEPM server



  • 8.  RE: Unable to get eMail Notification

    Posted Oct 20, 2010 03:34 AM

    hm.. what else could that be ?

    i had this same problem before before I suddenly realize that i must put the SEPM server IP address on the Exchange Server whitelist so that it can send email, have you checked this as well ? 



  • 9.  RE: Unable to get eMail Notification

    Posted Nov 12, 2010 09:12 PM

    From the SEPM server, have you tried to telnet to your mail server port 25 ?