Control Compliance Suite

can you post the screenshot?

are you accessing the console from another machine?

is there any firewall between console and server? if yes, can you disable and check if you can open the console?

Hi pete,

There is no firewall between the console and server.I installed the whole CCS on single server. 

Kindly find the screenshot in attachment.

can you follow the solution from this link

http://www.symantec.com/business/support/index?page=content&id=tech146414

follow any 1 of the three steps

The SSL certificate used for the database connection has expired. To resolve the issue, the following three solutions are presented:

1) Renew the SSL certificate on the Microsoft SQL Server database hosting the CCS databases.

or

2) Run the dn:\Program Files (x86)\Symantec\CCS\Reporting and Analytics\Application Server\Symantec.CSM.ConfigureServiceAccount.exe. The Symantec.CSM.ConfigureServiceAccount.exe will allow you to change to a service account that is not tied to the SSL encryption in the database. Before this can be run, the new Service Account that the product will be changed to, should have identical permissions setup within the Microsoft SQL Server database via Microsoft SQL Server Studio. Simply check the permissions of the current Service Account in Microsoft SQL Server & make the same changes to the new Service Account.

or

3) Reinstall CCS & do not use SSL for Microsoft SQL Server configuration

I installed CCS without selecting the SSL option.

@techi_it: I think you Symantec Application Server Service is not running. To verify go to services.msc and check whether Symantec Application Server Service is running or not. If service is not running then simply start the Symantec Application Server Service and try to launch the CCS Console. Hope it works for you.

are the related services started?

Yes, Application Server Service is not running. I started the Application Server Service and tried to launch CCS Console. Now its working fine. Thanks for solution.